American Rev Limited (“we,” “our,” or “us”) takes the privacy of your personal information seriously. We comply with the New Zealand Privacy Act 2020 and this Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or services, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
We collect personal information in accordance with the Privacy Act 2020 to provide and improve our services. The types of information we collect may include:
- Personal Information: Information such as your name, email address, postal address, phone number, and any other details you provide when contacting us, placing an order, or subscribing to our services.
- Transaction Information: When purchasing vehicles or services, we may collect payment details and order information.
- Technical Information: Information collected automatically when you visit our website, including your IP address, browser type, and cookies (small data files stored on your device).
- Communication Data: Records of correspondence with our team, such as emails or messages you send us.
How We Use Your Information
We will only use your personal information for the following purposes:
- Providing Services: To process and deliver orders, manage customer relationships, and improve our services.
- Communicating with You: To respond to inquiries, provide updates on orders, or send promotional materials (with your consent).
- Payment Processing: To securely handle payments and transaction information.
- Website Functionality: To improve user experience on our website and understand how visitors interact with our services.
- Legal Obligations: To comply with our legal obligations or in response to law enforcement requests.
We will not use your personal information for purposes beyond what is disclosed here, unless we have obtained your consent or it is allowed by law.
Legal Basis for Collecting Information
We collect and process personal information in accordance with the Privacy Act 2020 and rely on the following legal bases:
- Consent: Where you have provided explicit consent for a specific purpose, such as receiving marketing communications.
- Contractual Necessity: Where processing is necessary to fulfill a contract with you, such as processing orders.
- Legal Obligation: Where processing is required by law.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving services or protecting our legal rights.
Disclosure of Information
We do not sell your personal information to third parties. However, we may disclose your personal information in the following circumstances:
- Service Providers: To trusted third-party providers who assist us in delivering our services, such as payment processors or delivery services, under strict confidentiality agreements.
- Legal Compliance: To comply with New Zealand law or government requests, such as sharing information with regulatory bodies if required.
- Business Transactions: In the event of a merger, sale, or transfer of assets, we may transfer your information as part of the business transfer.
Storage and Security of Personal Information
We take all reasonable steps to protect your personal information from loss, unauthorized access, misuse, or disclosure. This includes the use of encryption and secure servers. However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Privacy Rights
Under the Privacy Act 2020, you have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of any inaccurate or outdated information.
- Deletion: The right to request the deletion of your personal information (subject to legal and business requirements).
- Objection: The right to object to processing based on legitimate interests or to withdraw consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You may disable cookies in your browser settings, but this may affect the functionality of certain parts of our website.
International Data Transfers
If we transfer your personal information outside of New Zealand, we will ensure that the transfer complies with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the changes will take effect from the date of publication.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
American Rev Limited
Email: adi@americanrev.co.nz
Phone: +64 22 4788 202
Address: Auckland – 24 Leafield Crescent,Henderson , Auckland 0612
If you are not satisfied with our response, you have the right to lodge a complaint with the New Zealand Privacy Commissioner by visiting www.privacy.org.nz.